Help Center

Welcome to the cell.fuel help center!
Any questions, intruiges or issues you may have - you'll find a solution to it here.

Why should I choose cell.fuel?

We're the go-to choice for a better and more convenient life because of 2 main reasons:

1) Science - all of our decisions and products are completely based on science. No guesswork, no marketing.

2) Loyalty - if you're our customer, you're part of our family. You're forever with us (if you want to be) and we will treat you like one of us.

Where do you ship from?

We ship products from the United States of America! However, sometimes we have to ship them through other countries, such as Germany or Hong Kong. 

Expect your order in 5 to 8 working days!

Can I get a refund?

Yes! We offer a 30-day money-back guarantee. If you are not completely satisfied with the results, you can return the product for a full refund – completely risk-free!

When will I receive my order?

Orders are generally delivered within 5 to 8 business days. However, some deliveries may take longer due to additional safety measures at our fulfillment center and delays in carrier transportation.

Can I change or cancel my order?

We process orders quickly, but if you act fast, we can try to cancel or change them. To request a change, contact us via email or on the contact form.

What if I have a question that isn't here?

Send us a message in the chat box or via email and we'll get back to you in 24-48 hours!